Help Guides
You can view our eTendering Portal Help Guide here:
https://www.gleneira.vic.gov.au/media/3322/etendering-portal-help-guide.pdf
A list of frequently asked questions on how to use the eTendering Portal can be found here:
https://www.openwindows.com.au/etender-faq/
Glen Eira City Council (General assistance)
If you need general assistance please contact us via:
Procurement and Contracts Team
Email: tenders@gleneira.vic.gov.au
Phone: +61 3 9524 3333
Open Windows Australia Pty Ltd (Technical enquiries)
If you need technical assistance for matters described below, please contact the Open Windows eTENDERING support team at etenderingsupport@openwindows.com.au or phone 1300 739 073 between 8.00am and 5.00pm (AEST) - Monday to Friday:
- Issues with tenderer registration.
- Updating or changing your account details.
- Posting tender communications.
- Document uploads / downloads.
Feedback
We also welcome any feedback you may have. Please send your feedback to Open Windows by email to etenderingsupport@openwindows.com.au .