A list of frequently asked questions can be found here:
I could not login, getting ‘error username’ or ‘password incorrect’
I can’t reset my password using forgotten password link, getting message ‘Could not match details’
I registered with eTENDER Portal but still could not login
I registered with eTENDER Portal but did not receive a registration confirmation email
I could not open the link in the email from eTENDER Portal
I can’t open a tender or view the details even when it is available on the eTENDER Portal
Do I need a login to download tender documents?
Do I need to login to submit a tender response?
I can only upload 5 documents for a submission, is there a way to upload more?
I am getting an ‘unrecognized file’ message, causing failure to upload a file. What should I do?
I did not receive a submission receipt
I could not find an invited tender/quote
The access code is not working for an Invited tender/quote
I would like to change the invitation email address
How long should it take to upload my tender submission?